Manage Your MetroPCS Account With myMetro

New MetroPCS cell phones will have a new service installed called myMetro. myMetro will give MetroPCS users the ability to check your account balance, pay bills, add money to the MetroPCS pre-pay bucket (Metro-Connect), change rate plans and features, and modify myMetro settings. In theory myMetro will allow consumers to take customer service responsibilities in their own hands. No need to call MetroPCS customer support and wait on the phone and answer time consuming questions. Now you can do all the same tasks in a few minutes while riding the train or sitting at the dinner table.

“myMetro provides an excellent complement to MetroPCS’ customer service,” said Tom Keys, chief operating officer of MetroPCS. “Offering our subscribers another alternative to customer service by allowing them to manage their account on-the-go and in real time, without speaking to a representative, furthers our commitment to saving consumers time and money.”

If this service takes off expect other carriers to follow the lead.